VIP Link for IRT6520, no batteries included(not allow to ship by air and easy to be hold by customs).
For accessories, like Lens Filter, Carrying Case, you can click below link:
Any other queries, please contact us.
1. About Packing&Shipping
-We’ll try best to pack every order in good condition before delivery. But we cannot ensure the package are still in good condition when you receive it because of the board-across and long distance transportation. So if you find the package broken when receive it, please check it carefully if the goods are in good condition. If not, please don’t sign it and take a picture for us. After you signed, we won’t be responsible for any claim.
-We can accept a dropshipping according to your intention. All goods will be packed in good condition as your requirements(without any marks, company name or other information of seller). Tracking number will be updated with the order after shipping.
-Please make sure your shipping address left correctly when you place the order(including full name, full address information, zip code and telephone number), item will send to the address you left ONLY! After order shiped out, there will no chance to change anything, we won’t be responsible for the delivery failure because of incomplete address information!
-The product cost does not include any import taxes and duties, and buyers are responsible for that.
The delivery time may vary to different countries, particularly during PEAK PERIODS(like Holiday Seasons) or UNEXPECTED FACTORS(like Weather Conditions, Strike, Customs Detains, War etc). Please choose the right shipping way according to your conditions(China Post is the most economic ways, but also the slowest way ).
Below are estimated shipping time for different shipping ways, you can take for reference:
2.Guarantee&Returns
-If you find there is difference with the description on our shop, you can contact us for a resolution and send the goods back if necessary. But except damages by shipping and manual wrong doings, which is out of our control.After approval, we will refund part or full of the goods money. Shipping from and back cost will not be refunded.
3 Feedback:
-Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 4-5 stars if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave a negative feedback(1-3 star feedbacks). We will do our best to solve any problems and provide you with the best customer services.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
