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WELCOME TO OUR STORE, BEST WISHES!
Let us make a happy transaction!
All items we are selling are best quality among the similar products.
All items will be strict tested before shipping!We promise that we will offer you best quality and satisfying after-service.
If you are not satisfied with our goods, we would refund you under no condition
If you are not satisfied with the price, we would try our best to reduce our marginal profits and the shipping fee!
If you are not satisfied with our service, just inform what we shoud improve to do.
All our buyers would leave a good judgement after receiving their goods since your satisfication is our best gain!
We hope and believe :Discount:Big discount for big order!
Service:Your satisfaction, Our Pursuit!
1)We accept alipay here.Visa&MasterCard,CreditCard.Bank
2)All major credit cards are accepted through secure payment processor ESROWTrnsfer,etc
Warranty and guarantee:
1)100% of all delivered products in good quality and under strict examination
2)If you are not satisfied when you receive you item,please return it withinbefore shipping.We will try our best to avoid any quality problem.
14 days for a replacement or money back. Please contact me before you return it.
Shipment:
1)WORLDWIDE SHIPPING(Except APO/FPO)
2)Orders processes timely after the payment verification.
3)We only ship to confirmed order addresses.Your order address MUST MATCH your Shipping address.
4)SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays.
5)”Free Shipping” item will be posted by “China Post” registered air mail,Transit times may vary,particularly durng the holiday season.
6)If you have no received your shipment within 30 days from payment,please contact us. WE willitems can be checked and tracked online.
Delivery time:
Feedback
We can work together to resolve any disputefeedback.
If you are not satisfied with the items you ordered, please contact us before leaving negative feedback.Customer satisfaction is very important to us. if you are satisfied with the items you ordered,please leave Five-star praise
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
