Dear Customer :If you order 2 PCS will get 10% discount
Dear friend,Notice this before you order :
1.For Russian Buyers , Please offer receiver’s Full Name : Given Name; Father’s Name; Family Name.
2.When you receive the goods, if the products broken or not satisfy with it, please do not open the dispute,please Contact with us , we will solve the question for you as soon as possible.
3.If need to track packages, Please choose ” China Post Registered Air Mail “or “AliExpress Saver Shipping”
4.Have any questions, please contact the customer service center in time. We will promptly reply to you.
5.China Post Ordinary Small Packet Plus is a ecnomic post service , Can not track any more after package left China, Kindly please select the ” AliExpress Standard Shipping “or “China Post Registered Air Mail” if you want keep track your package.
After-sale service:
1.Any damage,crack or quality problem when you received the goods,we can send a new one for you immediately,but please take a photo for us to show the problem first to help us to improve our service. Thanks in advance.
2.If you do not receive the item, please contact us. We will help you solve.
3.We promise all product are 100% original “WUANGSUNE” Brand. 100% full checking , all products have quality guarantee! But if you have any problems about the product, please contact with us freely, we will help you to solve it in time.
Two different holes, sent randomly! !!
Два разных отверстия, отправлены случайным образом! ! !
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
