Highlighter Liquid Chalk Marker Pens for School Art Painting 8 Colors Round&Chisel Tip 3mm 6mm
We have updated the packing, please don’t worry，Function and quality is the same
Warm Prompt
1.Please be sure to write your correct address, Zip code, telephone number,Otherwise unable to send the parcel
2.If you didn’t receive the parcel, maybe the parcel at your local post office, you can take it up, because some places are not sent!
3.some products title is written 6pcs or 8pcs, but if there is a single only can buy options, if you bought just received one, it is impossible to get 6pcs or 8pcs, because the price is not the same, please be sure to see clearly before buying, because the number of the title is not equal to the number of purchase
4.If you buy 100pcs,please contact us to change the price,we have a discount to you .
1.Aliexpress will verify your payment within 24 hours,once completed,we will sent out the parcel as soon as possible.
2.The refund caused by order cancellation, refund agreement , it need takes 7-10 work days to reach your account.
1. All the parcels will be sent after your order within 4 days , and they will be all traceable.
2. After parcel sent out, it will become uncontrollable. We appreciate you can patience to wait for the parcel,and we Estimate delivery time is 15-35 days for most of the countries (except for Brazil)
3. We are not responsible for any taxes or VAT on the customs of buyer’s country.
4. If you don’t receive the parcel within 50 day, please contact us. We will submit a search with the shipping agent.If during 60 days (90 days for Brazil) you don’t receive the parcel, we will issue full refund to you.
1.we depend on your satisfaction as our successful,therefore,your feedback is definitely important to us.
2.If you are satisfied with our products,please leave the positive feedback,and our automated feedback system will immediately leave you positive feedback as well.
3.If you have any question about our products or other, please dodn’t hesitate to contact us, we will give you a satisfactory answer as soon as possible,Please don’t immediately filed a dispute, because we are friendly!
4.We wish you a happy shopping
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
