Warning:
– Industrial control, Military, Medical imaging, Monitoring, Bank Terminal and others.
– No inverter, no lcd , no PCB
Package include:
1. Brazil customers: If you choose DHL, please tell us your tax ID, which is DHL’s requirements, but we will follow you to fill in a declared value, don’t worry.
2. Declaration: If you have a special requirement on the value declaration, please leave a message for us. If you don’t, we will declare by default.
3. Custom Tax: Sellers are not responsible for any import tax, custom tax or custom delay.
If you are not okay with paying custom tax if unfortunately your parcel be held by customs, please do not place an order.
4. Courier remote fee Problem: When you choose express delivery such as: DHL, FEDEX, UPS, TNT, EMS, etc., please enter your own courier company’s website to confirm it, if your address in remote areas designated courier company, you need to pay an extra fee, or we will choose a cheaper way ship to you, because the shipping fee you have paid are not included additional charged. Please understand this especial situation.
We support the following payment methods. All payments made on AliExpress are processed by Alipay.
Combined Shipment
For multi-item orders, please DO NOT submit payment until you have won all items you wish to combine.
Handling & Shipping Time
Handling Time: 1 business days
Shipping Time: 10-30 Business days
We stand behind all of our products with a 30-day, money-back guarantee.
- If you receive an item which is not in the condition as described, we will promptly provide you an refund or replacement
- If your item doesn’t fit or you don’t want it, you can return it for a refund (less shipping).
- For return shipment please contact us through eBay with supplying us the item number and reason for return (Return
acceptable up to 15days after you receive the item - Refund will be issued within 1-2 business days upon the receipt of returned item
Please contact us (Aliexpress Messaging preferred) and allow us to make it right if you have any question with your order.
We will respond to all inquiries by the close of the next business day. Complete details of our return policy are included
on each product detail page.
Our customer service reps respond to inquiries via the Aliexpress messaging system daily on business days.
Our working hours are(Monday – Friday):
CN: 9 AM – 6 PM RU: 4 AM – 1 PM
AU: 11 AM – 8 PM UK: 1 AM – 10 AM
DE: 2 AM – 11 AM US: 8 PM – 5 AM ET
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
