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Szie
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Length(cm)/cm
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Waistline(cm)/cm
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Suitable Age
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S
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18
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17*2
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0-3M
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M
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20
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19*2
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4-12M
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L
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22
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21*2
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13-24M
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NOTE: 1. The size may have 2-3cm differs due to manual measurement. 2. Please strictly follow the size chart to select the size. Do not select directly according to your habits. |
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Small Order Qty
Im a reseller, I would like to buy many pieces of your item, what is the wholesale price?
PS: If you would like to buy a large quantity, pls contact our service member, we will give you the best price
Shipment
1. Worldwide shipping including China Post, Package, and DHL
2. Most of our deals are promoted with Free Shipping(selected countries)
3. We only ship to confirmed order address, your order address, must match your shipping addres
So, pls kindly note that the correct order address including the consignee name. address with postal code contact phone number which is for sure you can get your package
4. Delivery time depends on the destination and other factors, usually it may take at about 20-30 working days
5. If you have not received your parcel within 30days after payment, pls contact us and we will track the shipment and get
Your satisfaction is our motivation to do better for you 🙂
Tracking
Is there any Tracking Number for my item?
Yes, we ship every order with their Tracking Number, and you can view the shipment status on the corresponding website
Warranty &Maintenance
We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
We also provide 12month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs of the parts to be replaced Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.
As soon as we receive the items, we will repair or exchange them ASAP
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Value4Money.co.za (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://www.value4money.co.za
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
